Shipping Information

A MESSAGE TO YOU

We know you are excited to get your Pet Goodss order, and we are too! That is why we make every effort to ensure that the delivery is completed as soon as possible, so that you receive your items as soon as possible.

Our hard-working team processes all orders within 24 hours of purchase. This can extend to 48 hours during holiday seasons and public holidays.

If you are on the tail end of the delivery period, we apologise for any inconvenience caused.

This doesn’t occur often but can during busy periods, with most of this being out of our control and within the control of the postal services. If you have any questions, please contact us via our Contact Us page, but please be assured that your order will be shipped to you as soon as possible.

Where are the products located and shipped from?

All of our products are located in our Worldwide Shipping Centre. The location of our warehouses can vary based on stock levels and demand; products are kept within either Australia or USA.

Is Delivery free?

Yes, all orders placed in Australia come with fast and free delivery Australia wide.

We thank you for choosing to shop with us and appreciate your ongoing support.